Additional information
| Weight | 500 kg |
|---|
Policies
Shipping Policy
- All products are shipped directly by independent Vendors.
- Shipping timelines and delivery responsibility lie with the respective Vendor.
- Customers may need to bear return shipping costs unless approved otherwise by the Vendor.
- Orders are processed after confirmation; delays may occur during peak periods.
Refund Policy
- No cash refunds are provided under any circumstances.
- Approved refunds are issued as platform credits.
- Non-transferable and not convertible to cash
- Refunds are issued only after Vendor approval.
Cancellation / Return / Exchange Policy
- Order Cancellation:
- Allowed within 24 hours if not shipped
- Subject to Vendor approval
- Refund issued as voucher
- Returns & Exchanges:
- Request must be made within 10 days of delivery
- Only accepted for:
- Damaged, defective, or incomplete items
- Manufacturing defects
- Vendor-initiated cancellations
- Items must be unused, with original packaging and tags
- Non-Returnable Items:
- Sale or discounted items
- Opened beauty/fragrance products
- Items without original packaging
- Requests based on minor variations (color/texture)
- Processing Time:
- Returns processed within 5–7 working days (up to 14 during peak)
Inquiries
General Inquiries
There are no inquiries yet.
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